Legal
Shipping Policy
This policy describes how shipping will work once orders open. This website is currently in launch / coming-soon mode and does not accept orders yet.
No current orders
This website does not currently accept orders. The terms below apply once sales begin.
Production time
Because many products may be made to order, items may require a production period before they ship. Estimated production and dispatch times will be shown at the time of ordering.
Carriers
Shipping carriers may vary depending on destination, product, and fulfillment partner. The carrier used for a given order may differ from order to order.
Tracking
Tracking information will be provided when available, sent to the email address associated with your order.
Address accuracy
Customers are responsible for providing an accurate and complete shipping address. We are not responsible for orders delayed or lost due to an incorrect address provided with an order.
Lost or delayed packages
Once an order is handed to the carrier, delivery timing is outside our control. If a package appears lost or significantly delayed, contact us and we will work with you and the carrier to help resolve the issue.
International shipping
International shipping may be limited and may not be available to all destinations. Any customs duties or import taxes are the responsibility of the customer.
Contact
For shipping questions, email contact@generalfieldlabs.com.